Plugin your phone or laptop if your battery is low. Don’t forget to re-enable your security settings and tools after uploading your files. Launch your Dropbox app, go to Preferences, click on the Proxies tab and select Auto-detect or No proxy.Ĭheck if this attempt is successful. If you’re using a proxy server, VPN, antivirus, firewall, or other security tools, disable them and check if you can upload your photos and videos to Dropbox. The same is valid for your operating system. Maybe your current network is plagued by temporary issues preventing it from working properly.Īlso, don’t forget to update your Dropbox app and install the latest version available. On the other hand, if this problem occurs on your phone, enable airplane mode and connect to Wi-Fi.Īlternatively, switch to a different network. Now, if this issue affects your computer, switch to a cable connection if you’re on a wireless connection. If the problem persists, restart your router and try again. If other devices are using the same connection, go ahead and disconnect them, especially if they’re streaming video content.

You may want to contact your ISP and check your router settings to ensure they’re not restricting traffic to Dropbox’s domains. Don’t forget to check your bandwidth settings and make sure they’re set to Don’t limit. Make sure your Internet connection is stable, and you have enough bandwidth to upload your photos and videos. Multimedia files require more upload bandwidth compared to simple text documents. Check how much space you’re using, delete some of your files if necessary, or get more storage space. For example, if you use a free account, the storage quota is limited to 2GB. Check if those files would put your account over quota.Try uploading your files via the web interface maybe the problem is with the desktop or mobile app only.Dropbox Enterprise Mobility Management for Android (Dropbox Business) and Linux users can’t upload photos and videos.If you’re a Dropbox Basic user, you need to download the desktop app on your computer to use camera uploads.What to Do If Dropbox Won’t Upload Photos or Videos

Dropbox not syncing with my phone